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Privacy Notice

Think Digital X (Pty) Ltd • Data Protection & POPIA / GDPR Compliance

Think Digital X (Pty) Ltd (TDX) services, including (without limitation) our website and other interactive properties through which the services are delivered (collectively, the “Service”) are owned, operated and distributed by Think Digital X (referred to in this Privacy Notice as “TDX” or “we” and through similar words such as “us,” “our,” etc.). This Privacy Notice outlines the personal information that TDX may collect, how TDX uses and safeguards that information, and with whom we may share it.

TDX encourages our customers, visitors, business associates, and other interested parties to read this Privacy Notice, which applies to all users. By using our Service or submitting personal information to TDX by any other means, you acknowledge that you understand and agree to be bound by this Privacy Notice, and agree that TDX may collect, process, transfer, use, and disclose your personal information as described in this Notice. Further, by accessing any part of the Service, you are agreeing to THE TERMS AND CONDITIONS OF OUR TERMS OF SERVICE (the “Terms of Service”). IF YOU DO NOT AGREE WITH ANY PART OF THIS PRIVACY NOTICE OR OUR TERMS OF SERVICE, PLEASE DO NOT USE ANY OF THE SERVICES.

What personal information do we collect about you?

Personal information (also commonly known as personally identifiable information (PII) or personal data) is information that can be used to identify you, or any other individual to whom the information may relate.

The personal information that we collect directly from those registering for the Service includes the following categories:

  • Name and contact information (e.g., identity number, address, phone number, email, fax); Age, gender, sex;
  • Employment information;
  • Company / employer information;
  • Geographic or location information;
  • Information contained in posts you may make on public forums and interactive features of the Service;
  • Other information that may be exchanged in the course of engaging with the Service. You will be aware of any subsequently collected information because it will come directly from you.

Collection of User Generated Content

We may invite you to post content on the Service, including your comments and any other information that you would like to be available on the Service, which may become public (“User Generated Content”). If you post User Generated Content, all of the information that you post will be available to authorized personnel of Think WiFi / TDX. You expressly acknowledge and agree that we may access in real-time, record and store archives of any User Generated Content on our servers to make use of them in connection with the Service. If you submit a review, recommendation, endorsement, or other User Generated Content through the Service, or through other channels including Facebook, Instagram, Google, Yelp, and similar platforms, we may share that review, recommendation, endorsement or content publicly on the Service.

What are the sources of personal information collected by TDX?

When providing personal information to TDX as described in this Notice, that personal information is collected directly from you, and you will know the precise personal information being collected by us. TDX does not collect personal information from any other sources, except where it may automatically be collected as described in the section titled “Cookies, Device Data, and How it is Used”, if the information in that section is considered personal information.

Why does TDX collect your personal information?

Subject to the terms of this Privacy Notice, TDX uses the above-described categories of personal information in several ways. Unless otherwise stated specifically, the above information may be used for any of the following purposes:

  • To administer the Service to you;
  • To respond to your requests;
  • To distribute communications relevant to your use of the Service, such as system updates or information about your use of the Service;
  • As may be necessary to support the operation of the Service, such as for billing, account maintenance, and record-keeping purposes;
  • In other manners after subsequent notice is provided to you and/or your consent is obtained, if necessary.

How do we share your Personal Information with third parties?

We may provide any of the described categories of personal information to TDX employees, consultants, affiliates or other businesses or persons for the purpose of processing such information on our behalf in order to provide the Service to you. In such circumstances, we require that these parties agree to protect the confidentiality of such information consistent with the terms of this Privacy Notice.

We will not share your personal information with other, third-party companies for their commercial or marketing use without your consent or except as part of a specific program or feature which you will specifically be able to opt-out of.

In addition, we may release personal information: (i) to the extent we have a good-faith belief that such action is necessary to comply with any applicable law; (ii) to enforce any provision of the Terms of Service, protect ourselves against any liability, defend ourselves against any claims, protect the rights, property and personal safety of any user, or protect the public welfare; (iii) when disclosure is required to maintain the security and integrity of the Service, or to protect any user’s security or the security of other persons, consistent with applicable laws; (iv) to respond to a court order, subpoena, search warrant, or other legal process, to the extent permitted and as restricted by law; or (v) in the event that we go through a business transition, such as a merger, divestiture, acquisition, liquidation or sale of all or a portion of our assets.

Direct Marketing Communications

We may communicate with you using email, SMS, and other channels (sometimes through automated means) as part of our effort to market our products or services, administer or improve our products or services, or for other reasons stated in this Privacy Notice. You have an opportunity to withdraw consent to receive such direct marketing communications, as permitted by law.

If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by submitting a request to legal@tdx.media.

Please note that you may continue to receive non-marketing communications as may be required to maintain your relationship with TDX. In addition, you may receive third-party marketing communications from providers engaged to promote our products and services. If you no longer wish to receive communications from such third parties, you may need to contact that third party directly.

Retention of Data

TDX will retain your personal information only for as long as is necessary for the purposes set out in this Notice. We will retain and use personal information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

TDX will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Sites and/or Portals, or we are legally obligated to retain this data for longer periods.

Cookies, Device Data, and How it is Used

When you use our Service, we may record unique identifiers associated with your device (such as device ID and IP address), your activity within the Service, and your network location. TDX uses aggregated information (such as anonymous user usage information, cookies, IP addresses, browser type, clickstream information, etc.) to improve the quality and design of the Service and to create new features, promotions, functionality, and services by storing, tracking, and analysing user preferences and trends.

Specifically, we may automatically collect the following information about your use of the Service through cookies, web beacons, and other technologies:

  • Domain name;
  • Browser type and operating system;
  • Web pages you view;
  • Links you click;
  • IP address;
  • The length of time you visit the Sites, Portals, and/or Services;
  • The referring URL or the webpage that led you to the Sites.

A cookie is a small text file that is sent by a website to your computer or mobile device where it is stored by your web browser. Our cookies can only be read by TDX; they do not execute any code or virus; and they do not contain any personal information. Cookies allow TDX to serve you better and more efficiently, and to personalize your experience with the Service.

International Data Transfer

We may use third party service providers to help us deliver certain services, and it may result in the processing of personal information in data centres and locations outside of South Africa. For example, these service providers may provide us with essential information technology or tools we use to run our business. We do not permit these service providers to process any personal information outside of a contract, and all third-party service providers are required to comply fully with this Privacy Notice.

European Union Data Privacy Rights (GDPR)

If you are located in the EEA, the General Data Protection Regulation (“GDPR”) grants you certain rights under the law. In particular, the right to access, correct, and delete the personal information we hold about you. In certain circumstances, you have the following data protection rights:

  • The right to access, update, or delete the personal information we have on you.
  • The right of rectification: You have the right to have your personal information rectified if that information is inaccurate or incomplete.
  • The right to object: You have the right to object to our processing of your personal information.
  • The right of restriction: You have the right to request that we restrict the processing of your personal information.
  • The right to data portability: You have the right to be provided with a copy of your personal information in a structured, machine-readable format.
  • The right to withdraw consent at any time where we relied on your consent to process your personal information.

In order to make a request regarding your personal information, please contact us at legal@tdx.media. If you are located in the EEA, you also have the right to submit a complaint to your local EU Data Protection Authority (DPA).

Legal Basis for Processing under GDPR

We may process personal information under the following legal bases:

  • We need to perform a contract with you;
  • You have given us consent to do so;
  • The processing is in our legitimate interest to offer the Service, when that legitimate interest is not overridden by your rights;
  • To comply with the law.

South African Privacy Rights (POPIA & PAIA)

If you are a South African resident, South African law provides you with specific rights with regard to your personal information under the Protection of Personal Information Act (“POPIA”), the Promotion of Access to Information Act (“PAIA”), and the Consumer Protection Act.

As a South African resident, you have the right to request disclosure or action regarding your personal information, including:

  • Confirmation of whether your personal information is collected by us;
  • The specific pieces of personal information collected about you;
  • The ability to correct, update, or delete certain personal information collected about you;
  • The ability to delete all personal information collected about you, subject to certain statutory exceptions;
  • To opt-in or opt-out of direct marketing communications;
  • To object to the processing of your personal information;
  • To appeal any rejection of access to your personal information.

You may submit a request regarding your rights under POPIA or PAIA by contacting us at legal@tdx.media. TDX will verify your identity prior to responding to any request.

Special Personal Information: TDX does not knowingly collect or process special personal information such as religious or philosophical beliefs, race or ethnic origins, trade union memberships, political persuasion, health or sex life, criminal behaviour, or biometric information.

If you are located in the Republic of South Africa and have concerns regarding our processing of your personal information, you may submit a complaint to the Information Regulator of South Africa at https://inforegulator.org.za/.

Third Party Advertisers

We may allow other companies, called third-party ad servers or ad networks, to serve advertisements within the Service. These third-party ad networks use technology to send, directly to your device, advertisements and links that appear on the Service. They automatically receive your device ID and IP address when this happens. They may also use other technologies (such as cookies or JavaScript) to measure the effectiveness of their advertisements and to personalize advertising content. This Privacy Notice does not apply to third-party advertisers, and you should consult their respective privacy policies.

Information Storage and Security

We employ industry-standard and generally accepted security measures designed to secure the integrity and confidentiality of all information submitted through the Service. However, the security of information transmitted through the internet or via a mobile device can never be guaranteed. Users of the Service are responsible for maintaining the security of any password, user ID or other form of authentication involved in obtaining access to password-protected or secure areas of the Service.

External Links & Children's Privacy

The Service may contain links to other websites maintained by third parties. TDX exercises no control over linked sites and is not responsible for their privacy practices or content.

Children’s Privacy: TDX does not knowingly collect personal information from children under the age of 18.

Changes to this Privacy Notice & Contact Information

TDX reserves the right to modify this Privacy Notice from time to time in order to accurately reflect the regulatory environment and our data collection principles. When material changes are made, TDX will post the revised Notice on our website. This Privacy Notice was last updated as of September 2026.

If you have any questions or comments about this Privacy Notice or the Service provided by TDX, please contact us at:

Email: legal@tdx.media